Skip Navigation LinksHome Thursday, 21 August 2014
Introduction of VBS Peak-Time Charging

An open letter from Paul Wallace (Commercial Director) detailing the introduction of VBS peak time charging.

Updated Frequently Asked Questions

Updated VBS Frequently Asked Questions (FAQs) for VBS account holders / users, containing full details about how VBS peak charging will operate.

Questions 44 through to 59 relate specifically to the new charge.

Port of Felixstowe In Gates

The Vehicle Booking System - or VBS – is a real-time appointment system used by hauliers wishing to deliver or collect containers at The Port of Felixstowe. The simple-to-use web-based system allows hauliers to select a time for their visit, enabling the Port to proactively manage customer demand, providing a faster turnaround.

In addition, each time the haulier creates a new booking, VBS checks and confirms that the customer’s details are correct, thereby greatly reducing wasted journeys and expense caused by incorrect information.

Registering for VBS is a simple process. Once registered, a haulier will be given their own unique account, where they can create and manage their haulier arrivals at the Port of Felixstowe on-line.

Hauliers can register for VBS by completing and returning these forms or start the VBS Application by clicking here.

Popular Functions
Container Enquiry
Container Enquiry application for Hauliers visiting the Port of Felixstowe.
Haulier Information
To ensure a haulage operator, or driver, can safely deliver to or collect from the Port of Felixstowe.
Haulier Information Film
Film showing how to safely deliver to or collect from the Port of Felixstowe.
[Sessions: 7]
Port of Felixstowe Vehicle Booking System v4.0.0.9.